How can I Get a Hold of Someone at Air India?

Air India is the famous flag carrier of India as they provide incredible services to their passengers. You can anytime book or cancel your flight ticket at air India website. Sometimes, you cannot understand the services offered by Air India in that you can contact the Air India customer service team. Air India also provides various modes to contact their customer representative.

Read Further and Get Detailed Information About all Available Methods

Contact Through Phone:

The first step to reach the representative is by dialing the Air India phone number 0124-2641407 / 020-26231407and speaking with the representative regarding all the issues. To get the air India customer care number, you can follow the below steps:

  • At first, you need to open the Air India official website on your device and go to the contact section available at the top of the page.
  • You will get the different modes to reach the representative; you need to select the phone call option.
  • At there, you need to get the phone number as per your country or region.
  • Once you dial the Air India representative's phone number 1 860 233 1407, you need to follow the automated voice commands and press the button as per your situation.
  • A computerized voice will connect your call to a suitable representative, and you can discuss your query with them accordingly.

Contact Through Chat:

At the air India contact section, you can also see the live chat option, in which you can discuss your query over the chatbox and get the solution instantly. With this option, you can chat with the representative anytime and from anywhere regarding different situations. The live chat option is always available for help and support.

Contact Through Social Media:

You can also follow Air India's Facebook and Twitter handles and get a suitable customer representative. You need to send your issue to the social media message, and a representative will provide you with the complete solution. You can also take the contact number from the social media pages and reach the customer service team. to take the official pages of social media, you need to open the air India website.





Contact Through Email:

If you think that your query is not resolved on phone, chat or social media, you can write your problem in the email. You need to drop the detailed information about your query or complaint to the official email id of the Air India customer service team. With this, you can get a hold of someone on air India as once they receive your request, reach you in some time or send you the solution at your email id. To take the official email id of the representative, you can open the Air India contact section.

About Air India Airlines

Headquarters: New Delhi

Founder: J. R. D. Tata

Founded: 1932, Mumbai

Hubs: Indira Gandhi International Airport (Delhi)

Helpline number:  0124 264 1407 / 1860 233 1407

Helpline Numbers to Connect with Air India Representatives

Country Helpline Numbers
Australia 613 701 98270 (Toll Number)
India 0124-2641407 / 020-26231407 / 1860 233 1407
France 331 874 06644 (Toll Number) 
Germany 496925511337 (Toll Number)
Singapore 800 101 4016 (Toll-Free)
UK 0800 048 9254 (Toll-Free) 
USA & Canada

1888 634 1407 (Toll-Free)

People Also Ask About Air India

How do I contact Air India Customer Care?

You can connect with the Air India customer service through various online and offline methods like- phone, chat, email, etc. to communicate with Air India over the phone, follow the below steps-

  • Dial 1860 233 1407 on your phone
  • Choose your preferred language
  • Follow the IVR instruction
  • Press 1 for flight cancellation
  • Press 2 for a reservation
  • Press 3 for the refund issue
  • Press 4 to connect with a live agent
  • After pressing the relevant key and waiting for a while
  • After connecting, explain your issue to the agent and get it resolved


How do I contact Air India on Whatsapp?

To connect with the customer care of Air India through WhatsApp, follow the below instruction.

  • Open your phone contact book and save the airline Whatsapp number 9154195505
  • Open your WhatsApp app and write a message to the saved contact.
  • Select the given prompts on the chat to get the accurate answer
  • After connecting to the agent, explain your issue and get it resolved.


Where is the Air India head office?

Air India's head office is located in the capital of India, New Delhi. The airline has its hub at (IGI) Indira Gandhi International Airport, New Delhi, alongside many focus cities across India.

Can I book an Air India ticket over the phone?

Yes, you can make a reservation by calling the airline reservation number. You can contact the 24x7 Customer Care numbers at  0124-2641407 / 020-26231407 / 1860 233 1407. You can directly call these numbers and ask the live executive to book a reservation on your behalf. By providing the basic details, your flight ticket will be booked. You will get the flight ticket at your registered email address.

What is the contact number of Air India?

You can connect with customer service through 1860 233 1407 and resolve any queries you face while making a reservation, during the flight, and after the journey. Their experienced staff will assist you with every question.

How much does it cost to reschedule a flight Air India?

Air India offers different fare types to their passengers and will charge you differently for rescheduling the flight as per their fare type.

  • For Express value passengers- for international passengers, INR 2500 or equivalent will be charged as a date change fee, and for the domestic flight, passengers will have to pay INR 1100 or equivalent as a date change fee.
  • For Express Flexi-  no change fee will be applied to Flexi passengers, but the modification should be done 12 hours prior to the departure time.
  • For Express Promo- INR 2500 or equivalent for international passengers will be charged as a date change fee. 


How can I check my Air India flight status?

You can check your flight status by visiting the airline's official website.

  • Open your web browser and visit
  • After visiting the website select the Manage booking option and fill out your Booking and last name on the given fields
  • After entering the details, click on the search option and choose your trip.
  • Your flight status will get displayed on the screen.

You can also call the airline helpline and ask the live representative about the flight status. You will have to provide your flight booking id and full name to the agent so that he can tell you the information.

Why Air India flights are Cancelled?

Air India Airlines is well known for its customer service and large customer base. They always make their customer journey memorable with their excellent hospitality. Sometimes their flight can get canceled due to a COVID situation in the destination place or sometimes due to involuntary conditions like Staff strikes, technical issues, and bad weather. Etc.

Read More Related Blogs:

How Do I Get a Refund from Air India?

How do I Change My Flight Date in Air India?

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