How do I Get a Full Refund from TUI?

TUI Airways is a prominent charter airline that operates flight services at international and domestic networks worldwide. It has its headquarters in Luton, UK, and also gives more discounts and offers for domestic flight bookings. If there were a lack of staff with the airlines, the fight would get canceled. When the traveler cannot board the scheduled flight, the question might arise in their mind: Are TUI giving full refunds? There might be various issues that the customer will face related to the refund and policies of the airlines. To learn about all the details, read the whole blog. 

What is the online procedure for claiming a refund? 

People can only claim a refund once the flight ticket is canceled completely. You can claim the refund either by online method or filling out the form by going to the airport. One can also use the TUI contact numbers for any refund-related grievances. To learn about the process to claim the refund, follow the steps given here below:

  • Reach the official portal of TUI Airlines. 
  • Go to the “Manage Bookings” option. 
  • Now mention the booking reference code and last name of the passenger. 
  • Tap on Continue and see the flight details on-screen. 
  • Click on the “Cancellation” button and make the payment to proceed. 
  • The confirmation message for cancellation will be sent to your email. 
  • After that, the refund form link will appear on-screen. 
  • Fill in all the information and submit it. The refund will so get credited to your account. 

Mention the other method to claim a refund 

After the flight cancellation, if the customer cannot claim a refund through the online method. Then, they can choose the TUI customer service phone number to claim it. The steps to claim by calling are written here below:

  • The customer needs to make a call at 0203 451 2716. 
  • Subsequently, listen to the Pre-Recorded commands and choose the number which fits the issue. 
  • For the refunds, press 4. 
  • The agent will get soon with whom you need to tell the flight cancellation reasons and then claim for refund. 
  • The refund link will be sent to your email address. Fill out the form and submit it. 

Note: If you face other queries, then press # and get connected using the TUI contact number UK. The other number available for getting in contact: 0203 451 2688. 

What is the refund policy of TUI Airlines? 

Before making flight reservations, the customers must know about the refund policy of the airlines. The major points related to the policy are given hereunder:

  • The passenger will get a full refund if the flight reservation is canceled within 24 hours of booking, and no cancellation fee will be required to be paid. But for that, the fight departure must be after at least 7 days or more. 
  • A full refund will not be credited to your account if the flight is canceled after 24 hours of making the reservation. Airlines will charge specific cancellation fees, and your refund will be provided as per the ticket type. 
  • To get a full refund in medical emergencies, travelers must submit supporting medical documents at the airport. 
  • There is nothing to worry about how long TUI take to refund, as it will take only 7 to 10 business days to get credited to your account. 
  • Customer Reviews
      • A few days ago I searched a lot to know how long does TUI take to refund and visited multiple sites. Then I contact to travomart help desk and they explained the whole process.

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