How Do I Make a Complaint to American Airlines?

Recently you traveled with American Airlines, and you have some complaints from the airline that the airline provides many options for their passengers to contact them. American Airlines is the world's largest airline, and being the largest, sometimes it might be possible some of the passengers have complaints. Still, the airline always looks best for its passengers and has provided its best service for many years to their passengers, and that's why passengers' first choice is American Airlines only. If you want to make an American Airlines complaint UK, you have to follow the steps written down.

Several Ways to Make a Complaint to American Airlines

There are many ways by which you can make a complaint to the airline. The airline provides:

  • A complaint form.
  • Live phone call.
  • Live chat option.
  • Social media handles.
  • Email option for their passengers.

So their passengers can quickly get through them.

Via complaint form

The airline provides the complaint form for their passengers to fill it and get the solution to their complaint. For filling out a complaint form, you need to follow the steps written below:

  • Go to the airline's official website and then go to the American contact option at the bottom of the screen.
  • You will see multiple contacting options on that page; only you will get the complaint form option. Click on that.
  • After that, the form will appear in front of you; fill out the form carefully, mentioning all the details and once you complete it, click on the submit button.
  • Then one complaint number will be generated for you to keep the number safe because the complaint number may be helpful for future disputes.
  • You will also receive a mail and text message of your complaint to your registered email address and phone number.

Via live phone call

You can also use the phone call process, and if you want to talk from an American Airlines complaint number UK 0207-660-2300 or 800-433-7300, you can go to the airline's official website and then go to the American contact option. Take the specified area number, and after that, dial the number and follow the IVR steps written down:

  • Press 1 to select the language to English.
  • Press 2 to make a new booking.
  • Press 3 for cancellation and modification of your ticket.
  • Press 9 to talk to the customer care executive of the airline.
  • And when the call gets connected, ask them to file the complaint and once they do it, make sure you get the confirmation through mail and text.

Via live chat

If you cannot connect through the phone call, you can use the live chat option. Read the steps down:

  • Open the airline's official website and go to the American contact option.
  • There you will find a chatbox icon on the bottom of the screen. Click on that.
  • Then select the topic you want to make a complaint about.
  • Then write your details and mention your complaint, and sometime one representative will respond to your complaint and file a complaint about you.

Via social media and email

You can also use the social media and mail option. You have to go to the official website and then go to the American contact option; you will find social media handles and email addresses there. Just take it and make the complaint, thereby sending a direct message and composing a mail.

You must get to know the American Airlines contact number UK and keep the complaint number with you for future use, and the airline customer care team is available 24*7 on their platforms.

How do I file a complaint with American Airlines?

Suppose you are not satisfied traveling with American Airlines or encounter lousy service from the American Airlines Customer team. In that case, you can contact the officials and file a complaint with American Airlines. American Airlines officials work 24*7 to provide customers better experience flying with them and executing changes according to the needs of flyers. You can reach out to them online or offline with your concern.

Ways to File a Complaint at American Airlines

There are various options by which you can file a complaint at American Airlines. They will provide a complimentary for your terrible experience if your complaint is relevant. Below are the ways to file a complaint with American Airlines:

File Complaint By Email: Passengers can file a complaint by sending mail to American Airlines. Write the problem you faced while traveling with American Airlines and describe why you are unsatisfied with the services. You can ask them for a refund or a travel voucher for your inconvenience in the mail. Attach the required documents, like your flight ticket or anything, to support your inconvenience. Follow the below steps to file your complaint:

  • Open the American Airlines website,
  • At the end of the homepage, Under the "Help" Section, click on "Customer Relations."
  • Now. tap on the "Complete the online Customer Relations Form" Option,
  • Fill in the details: 
  • Select "Compliments & complaints" under Topic,
  • Select "Complaint" on the Subject,
  • Select your Reason for complaint under Reason,
  • Click on the "Next" button.
  • On the appeared page, fill in the Contact Information, Flight Information, and your message and tap on the Submit button.
  • Your complaint will be filed at American Airlines, and you will receive a response from an official at your provided email address.

File Complaint By Calling: You can contact the customer service team of American Airlines and talk about your issue. The person will help you file your complaint and provide information about what you can get for the discomfort because of the flight. American Airlines' complaint number is 1 800 433 7300. Passengers can dial the number and reach out to the officials of American Airlines. The official will guide you through the procedure and process your complaint inquiry.


Hence for the inconvenience with your flight with American Airlines, file the complaint through email or call on American Airlines' phone number so the same thing does not repeat in the future. After the inquiry, you might get a refund or a new flight ticket as a compliment from American Airlines.

Frequently Asked Questions on American Airlines

How long is the hold time for American Airlines?

There is a little confusion while making plans because you may need to order seats on American Airlines. After all, the ticket charge may be very high when booking at the last minute. That's why you're seeking out approaches to make a reservation, and you additionally need to recognize how much you may have American Airlines reservation time. Therefore, you can keep your flight for 24 hours after booking.

How do I contact American Airlines by phone?

Want to contact American Airlines? Here are the steps of calling the AA customer service that is cited below:

  • Navigate American Airlines on your browser 
  • Tap on the customer service page
  • Find the phone call option 
  • Take the number and call the live person and speak with them quickly. 
  • By this, you can easily contact the airline person directly from 8 am to 9 pm. 


What is American Airlines' phone number?

If you are searching for the phone number of American Airlines to call the live agent, take this number 800-433-7300 and call the customer service person. 

Can I call American Airlines?

Yes, you can call American Airlines customer service at 1-800-433-7300 whenever you need them 24*7.

What does American Airlines on hold mean?

Holding on to American airlines means holding your reservation with the airline for 24 hours. In addition, to hold your reservation for specific hours, you need to pay a certain amount without paying the total reservation amount.

Does American Airlines let you change your flight for free?

Yes, you can change your American Airlines flight for free. However, according to AA flight change policy, you can easily modify your flight free of cost under some conditions, 

  • If the American Airlines flight is delayed from up to 2 hours, the airline will allow you to change your flight free of cost.
  • In addition, if you change your ticket within 24 hours of booking, you don't have to pay any charges.
  • You can change your AA flight without paying any fare to the airlines if you are a member of the AAdvantage program.
  • If the airline cancels your reservation for some reason, you can change your flight without paying any cost to them.

Why is it so hard to get a hold of American Airlines?

It happens because many customers make calls due to the pandemic situation and choose to cancel flights. American Airlines' customer service has been stretched due to COVID and employees working from home, making it even more challenging to meet all customers whenever needed.

Can I chat with someone at American Airlines?

Yes, you can chat with someone at American Airlines. So, if you don't know how to chat with them, here are the steps for chatting with the airline person.

  • Open on your search engine and go to the "contact us" page
  • There you will find the live chat option, so tap on it.
  • Then, the live agent will share some options 
  • Tap on any option that can relate to your query. 
  • The airline person will resolve the issues quickly.

Moreover, you can talk with the live agent of American Airlines customer service 24/7 whenever you need their assistance.

  • Leave a comment
  • Your email address will not be published.