How Do I Get My Money Back from Swoop?

If you have cancelled the tickets with Swoop airlines, you must know the ways of getting a refund of the ticket amount after the cancellation is made. Swoop airlines customer service has a separate team working on the refund claims made by the passengers. The customer service of Swoop airlines will give you complete information on the refund policies and whether your refund claim will qualify as per the terms and conditions of Swoop airlines.

If you are looking to get back your money from Swoop Airlines you can simply call the official helpline number : 1-587-441-1001 and connect the customer service representative for immediate assistance. Generally, it may take 7 - 10 business days to get your money back from Swoop Airlines. 

Swoop refund policy:

  • If you cancel the ticket before the expiry of 24 hours of booking, you will get a full refund.
  • If you cancel the ticket after 24 hours of booking, a cancellation fee will be charged from the refund amount.
  • If you have purchased a fully refundable ticket, you will get a total refund on cancellation.
  • If Swoop airlines cancel or delay the flight and do not give any option for the next available flight, you can get a full refund on your ticket.
  • All refunds will be processed subject to the terms and conditions of Swoop airlines.

How to get the refund from Swoop?

To claim the refund, you are due to receive from Swoop airlines. You can use the following methods:

Refund request form: after you cancel the tickets through an online process, a refund form comes up on which you can put your claim for the refund of the ticket amount from Swoop airlines. To understand the online process of how to get my money back from Swoop, try the steps given below:

  • Get to the official web page of Swoop airlines
  • Click on my bookings
  • Enter the reservation code and last name
  • Click on find my booking
  • Select the cancel the tickets option
  • After the completion of ticket cancellation, a refund request form option will appear
  • Fill out the form with the required details
  • Click on the submit tab.
  • After evaluating the refund form, Swoop airlines customer service will get back to you with full information on your refund status.

Via call:

 you can call Swoop airlines' customer service person for assistance with your refund request. To reach customer service for Swoop refund contact, try the easy steps below:

  • Dial 1-587-441-1001
  • Follow the IVR instructions
  • Choose the refund-related IVR number
  • Or speak to someone from Swoop airlines customer service on your pending refund claim
  • The customer service representative will immediately help you with all the relevant details on the refund.

Via email: 

If you are enlisted in the email list of passengers with Swoop airlines, you can email Swoop airlines customer service with a full mention of your refund on the ticket amount. Upon receiving your email, customer service will revert in a short span of time with Swoop refund policy about your email.

Time taken for a refund by Swoop airlines:

If you are eligible for a refund, Swoop Airlines preferably gives the refund in the payment form used for booking, which is as follows:

  • If you have paid for the booking with a debit/credit card, it may take 7 - 10 business days to receive the refund.
  • If you have paid for the booking with cash or cheque, the refund may take 15- 20 business days.

To conclude, please go through the above points to gather knowledge on Swoop airlines' refund policies and modes for refund. You can call the Swoop Airlines customer service or comment down your concern in the comment section. I hope this blog helps you to get the solution about your query.

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