How Do I Contact Virgin Atlantic for a Refund?

How do I Connect to Virgin Atlantic for a Refund?

Several times when passengers doubt how they will ask for a refund from the airline, they will try to reach out to the airline. The same situation can occur when passengers have booked their flight tickets with Virgin Atlantic. Virgin Atlantic is a British international airline providing all types of services to its passengers with good benefits. If there is any of the passengers who wants to get a refund for their canceled flight tickets and contact the customer service person, they can go through the modes those are given in the below section:

Here are the mediums to connect to Virgin Atlantic:

Those travelers who are unfamiliar with the process to claim a refund for their canceled flight tickets from Virgin Atlantic can take the guidance from Virgin Atlantic customer care executive using these simple processes:

Learn about the calling process of Virgin Atlantic:

Travelers can place a call directly to the customer service person on the Virgin Atlantic customer service phone number UK 0344 874 7747, especially for the passengers who hail from the UK. The number is easily accessible from the official site of Virgin Atlantic Airlines. Once the passengers have dialed their number, the travelers will hear the menu section.

IVR menu of Virgin Atlantic:

Tap on 0 to have a hold to your desired language.
Tap on # to get the information on the services provided by the airline.
Tap on * to reserve the flight tickets on Virgin Atlantic.
Tap on 3 to know the current status of the flight tickets.
Tap on 2 to check in to the flight.
Tap on 1 to claim a refund or baggage from the airline.
Tap on 9 to have direct contact with a live person Virgin Atlantic.

Contact via Virgin Atlantic chat process:

For those passengers who are not comfortable with having a one-to-one chat through the calling process, they can opt for the chat process of the airline. To have a conversation with the airline, passengers can follow the below-given steps:

  • Go to the ‘contact us section on the official site of Virgin Atlantic.
  • Passengers will find out the ‘chat’ option. 
  • After that, passengers will see a chat box appear on the screen. 
  • Type all your issues regarding the refund from the airline on the chat box and send it to the live person.
  • The live person will revert the message with the relevant information to the passengers about how to get a refund from the airline. 

Email Virgin Atlantic regarding the refund:

The other process that passengers can opt to connect with the customer service of the airline is via their email process. Virgin Atlantic has the benefits of email. They can follow the below-mentioned steps to get the answers to their questions regarding a refund:

  • Open the webmail that the passengers use.
  • Then you can go to the compose email section. 
  • Create an email and enter the issues that are regarding the refund.
  • Send the mail to the official email address of Virgin Atlantic.
  • The airline will revert the mail with all the credentials regarding the refund. 


These are the process that passengers can use to get a refund and connect with the customer service person of the airline, the best method that passengers can use is via Virgin Atlantic customer service phone number, as it is considered to be the direct mode, and customer service executive is available 24 hours and seven days of a week for their passengers.

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